Terms of service

Last Updated: June 2026

Welcome to Naïa. By accessing or using our website, housenaia.com, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

Overview

Throughout the site, the terms “Naïa,” “we,” “our,” and “us” refer to Naïa. By visiting our site and/or purchasing from us, you engage in our service and agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page.

Products

We make every effort to display our products, colors, and details as accurately as possible.

However, actual colors and appearance may vary depending on screen settings, lighting conditions, and device displays.

Because some products are handcrafted or made using natural materials, slight variations may occur and are not considered defects.

Pricing & Availability

All prices are displayed in Euros (€) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time
  • Discontinue products without notice
  • Limit quantities available for purchase
  • Refuse or cancel orders when necessary

If an order is cancelled after payment has been processed, a refund will be issued for the amount paid.

Orders

By placing an order, you confirm that:

  • The information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You agree to pay all applicable charges

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or violations of these Terms.

Shipping

Shipping times are estimates only and are not guaranteed.

Naïa is not responsible for delays caused by shipping carriers, customs procedures, weather events, or circumstances beyond our control.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Naïa does not accept returns, exchanges, or refunds for change of mind or sizing preferences.

Refunds, replacements, or store credit may be offered only in cases where an item arrives damaged, defective, or incorrect.

Please refer to our Returns & Refunds Policy for full details.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Graphics
  • Text
  • Website design

is the property of Naïa and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Naïa shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus, without regard to conflict of law principles.

Contact Information

For questions regarding these Terms of Service, please contact:

Naïa
Email: hello@housenaia.com
Website:  housenaia.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.