Privacy policy

Last Updated: June 2026

Welcome to Naïa (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit housenaia.com and purchase our products.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Communications you send to us
  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about your purchases
  • Improve our website and services
  • Send marketing emails if you have opted in
  • Prevent fraud and protect our business
  • Comply with legal obligations

Payment Information

Payments are processed by secure third-party payment providers. Naïa does not store your full payment card details.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

Marketing Communications

If you subscribe to our newsletter, we may send occasional updates, promotions, and product announcements. You may unsubscribe at any time by clicking the unsubscribe link in our emails.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Marketing and analytics providers

These providers only receive information necessary to perform their services.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Object to certain processing activities

To exercise these rights, please contact us.

Security

We take reasonable measures to protect your personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Naïa
Email: hello@housenaia.com
Website:  housenaia.com

For customers in Cyprus and the European Union, this policy is intended to comply with the requirements of the General Data Protection Regulation (GDPR).